Frequently Asked Questions

How do I renew my items?

Renewals are now easier than ever!

Most library materials can be renewed unless:

There is a request on the item
The maximum renewal limit on the item has been reached
There is an outstanding balance on your account.
Your library card has expired.

There are 4 ways to renew library items:

1. You can access the library catalogue from your home or office computer through this website or by using www.tracpac.ab.ca.

Please note: If items are already overdue please contact the library by phone or in-person.

Click on My Account and
Login using your library card number and pin (last 4 digits of your home phone number).
Select the Items out/Renew button.
Renew items.

2. Call the library (403-938-2220) to renew items.

Please have your library card in front of you.
We begin taking phone renewals at 10 a.m. Monday through Saturday and take calls until closing time. Telephone renewals are accepted on Sundays when the library is open (Sept - June).

3. Take the items you wish to renew and your card to the check-out counter at the library.

4. In the library go to any Library Catalogue (OPAC), and proceed as per step 1.

How do I find a book?

To search our catalogue (which contains the holdings of all 160+ TRAC Member Libraries)

please visit:

www.tracpac.ab.ca

Here you can search for library materials by

Any Word(s)
Title
Title Keywords
Author Keywords
Subject

If you would like a quick tutorial on using the online catalogue, please ask a staff member!

How do I place a hold?

To place a hold on a library item, it is important that you login first with your library card number and pin (last four digits of your phone number).

Click on Search. Select a method of searching (author, title etc).
Type in the search terms you wish to use and click the “GO” arrow or press ENTER.
Check the publication date before placing a hold where necessary – sometimes having the latest information is important. Also check the type of format available (book or audiobook on cassette, audiobook on CD etc) and ensure that format is what you are looking for.
Click on the item to view the list of available holdings. Check if your library has a copy and whether or not it is available. If there is a copy available you can go to the library and check it out without placing a hold.
If your library does not have a copy or it is checked out, click the request item button and follow instructions from there.
If you wish to place more holds then click on “return to searching” otherwise “logout and return” if you have finished using TRACpac.

Example:

Author: Brown, Dan

Title: Angels and demons

Once you have found the title you are looking for, click on the title to view information about the item, holdings available, format etc.

Follow instructions as above for placing a hold. If you wish to display the items that you have on hold and their status, go to My Account and select “Titles on hold”. Please remember to logout of TRACpac when you are finished.

How do I access the online catalogue?

Click on this link: http://www.tracpac.ab.ca

How do I Access Marigold e-Resources?

Click on this link: http://ezproxy.asmls.talonline.ca/login

How do I get a membership?

Click here for information on how to get a membership.

How do I donate to the library?

Donations of Library Materials (Books, Cds, DVDs, etc.)

We ACCEPT:

materials in good condition

We DO NOT ACCEPT:

materials in poor condition
textbooks
outdated encyclopedias
Reader's Digest Condensed Books

Donated materials may be added to our collection, given to other libraries or sold in our book sale.

Tax receipts are available for new materials (with proof of purchas) only.

Donations of Money, Equipment, Furnishings, Art, etc.

Donations of Money

Income tax deductible receipts issued upon request
Individual and group donations are aknowledged by the Library Director and/or Library Board Chairperson
Next of kin to be notified of names of persons making "in memory of" donations

Donations of Equipment, Furnishings, Art, etc.

The Library Director, in consultation with the Board, reserves the right to reject donations that are not suitable
The Library Director, in consultation with the Board, reserves the right to remove and dispose of donated items when they become obsolete.

How do I find recommended books?

Interested in what's new at the Okotoks Public Library? Check out our list of New Books.

Looking for something similar to your favorite author? Please check out our Read Alikes.

Need suggestions for something good to read? Interested in Bestsellers, Award Winners, Oprah's Book Club selections, and more?Try our Readers' Links.

How do I contact the library?

Please give us a call at (403) 938-2220. We look forward to hearing from you.