Procedures
You may go to your account online at www.tracpac.ca.
Returns
For your convenience, the book drop is now open 24/7.
Overdue Materials
We encourage you to return your library materials on time so that they are available for others to borrow. Fines of 10ยข per day are charged for each item returned past its due date. You are supplied with a date due receipt when you check out items. You are also welcome to call to check when your materials are due, or log on to the online catalogue.
Renewals
You may renew your library materials (in person, by phone, or online) if the items are not on hold for someone else. Patrons may renew items a maximum of 2 times. In special circumstances an extended loan period may be requested at the time materials are borrowed.
Holds
Holds can be placed on library materials that are not available when you visit, or that belong to other libraries. You will be notified by phone, or can check online when the items arrive. Holds ready for pick up are automatically cancelled after 10 days so please pick up items promptly. You are required to present your library card when checking out a hold.
Lost/Damaged Library Materials
Patrons are responsible for paying the replacement cost for any materials that are lost or damaged while checked out to them. There is a non-refunable processing fee of $5.00 per lost/damaged item.